Contact

Talk to a real human.

No bots, no ticket maze. Send the form below, call, or write — a person on our small team replies.

Call us

Weekdays, 9am to 6pm Eastern. Weekends for urgent card issues.

(202) 555-0142

Lost card?

Freeze it instantly from the app or the dashboard, then call us and we ship a replacement.

How freezing works

Send us a message

We read everything and reply within one business day.

Good to know

Before you write in.

How fast do you reply?

One business day for email and the form, often much faster. Phone lines run weekdays 9am to 6pm Eastern, with weekend cover for lost cards.

Can I open an account by phone?

Yes. We walk you through the same four-minute setup over the phone, then your cards and feeds appear right away.

What should I include in my message?

A sentence about what you are trying to do is enough. Please never include full card numbers or passwords in the form.

Where else can I learn?

The guides on the blog answer most account and currency questions, and security explains how we protect you.